ProNovia Quality GuidelineWe are dedicated to increase the quality of our ProNovia SAP PLM products and ProNovia SAP PLM services for the benefit of our ProNovia SAP PLM clients based on ethical principles. ProNovia business processes and organization structures are described in the ProNovia guidelines and are updated if required. Our quality guidelines are of great importance for us and it is our declared objective to satisfy our clients requirements and expectations. Our integrated quality management system allows transparent presentation of process activities, from client inquiries to execution in the company, as well as from product-/solution concepts to distribution and implementation. This guarantees the most flexible response to our client's individual wishes. Quality is a process that never ends. It ensures all ProNovia SAP PLM clients a safe and transparent market performance, reduces ProNovia failure costs and minimizes complaints from ProNovia SAP PLM clients. Expert employees and extensive quality control, based on our quality guidelines ensure the high quality standard of ProNovia SAP PLM products und ProNovia SAP PLM services. As official Special Expertise Partner (SEP) of SAP AG for SAP PLM our name not only stands for the quality of our ProNovia SAP PLM products and ProNovia SAP PLM services, but also for reliability and trust.
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